a hair salon
Booking requests answered before you open the door.
- Good morning. 3 booking requests came in overnight on Instagram — from Kasia, Monika and Ewa.
- Offer each of them my free slots.
-
Reply to 3 booking requests:
Read 3 messages, Checked your calendar, Wrote 3 replies.
Reply on Instagram —
@kasia.m ·
Hi Kasia! For a cut and colour I have Tuesday at 10:00 or Thursday at 15:30 — which suits you?
Reply on Instagram —
@monika.hair ·
Hi Monika! A trim tomorrow is no problem — does 12:30 work?
Reply on Instagram —
@ewa_k ·
Hi Ewa! Balayage takes about 3 hours — I have Friday at 9:00 free. Shall I book you in?
- All 3 answered. You're opening with an empty inbox.
a café or bakery
A quick phone photo becomes a post people stop for.
- Make this look nicer, add our logo and post it on Instagram and Facebook.
-
Write and publish a post:
Brightened the photo and added your logo, Wrote the caption, Prepared it for Instagram and Facebook.
Publish the post on Instagram and Facebook —
Fresh sourdough, still warm. On the counter from 7:00 until it's gone.
- Posted on Instagram and Facebook.
a plumbing business
Talk to your phone in the van. The quote lands in your client's inbox.
- Voice note
-
Send a quote:
Transcribed your voice note, Found the client's email, Wrote the quote.
Email the quote to the client —
[email protected] ·
Your quote ·
Hello, thanks for your request. Replacing the valve: about 2 hours of work plus parts. I can come on Thursday morning.
- Quote sent. I'll let you know when they reply.
a bookkeeping office
Clients reminded about missing documents — kindly, without you chasing.
- Who still hasn't sent me this month's invoices?
- Only Mr Wójcik — nothing from him in your Drive folder or inbox yet.
-
Remind Mr Wójcik:
Checked your Drive folders, Checked your inbox, Wrote a friendly reminder.
Email Mr Wójcik a reminder —
[email protected] ·
Missing invoices ·
Hello! A quick reminder — I'm still waiting for this month's invoices. Photos from your phone are fine.
- Sent. A Friday check-in is in your planner.
an online shop
“Where's my parcel?” answered straight from your own orders sheet.
- Marta asked on Messenger where her order is.
- Check my orders sheet and answer her.
-
Answer Marta:
Found Marta's order in your sheet, It shipped yesterday, Wrote the reply.
Reply to Marta on Messenger —
Marta ·
Hi! Your mugs left us yesterday — the tracking link is in your email.
- Sent. 2 more order questions are waiting — shall I do the same?
a consulting practice
After the call, talk for three minutes. The summary and the client email are ready.
- Voice note
-
Summary and client email:
Transcribed your voice note, Wrote the summary, Found a free slot for the next call.
Email the summary to the client —
[email protected] ·
Call summary ·
Thank you for today. As agreed, I'll send the proposal by Friday. Next call: Tuesday at 10:00 — invitation attached.
- Sent — and the next call is in both calendars.
a real-estate agency
The viewing moved? Everyone knows before you've locked the door.
- The owner can only do Thursday at 17:00 — let the Nowaks know.
-
Email the Nowaks:
Checked your calendar, Found the Nowaks in your contacts, Wrote the email.
Send the email to the Nowaks —
[email protected] ·
New viewing time ·
Hello, the owner has asked to move the viewing to Thursday at 17:00. Does that work for you?
- Sent. Thursday 17:00 is in your calendar.
a wedding photo studio
An enquiry at lunch, a priced offer by coffee.
- New enquiry from Anna Kowalska: a June wedding, about 80 guests.
- Make her an offer: 8 hours, a second shooter and an album.
-
Prepare the offer:
Read the enquiry, Priced your packages, Created the offer on a board.
-
Offer — Kowalska wedding:
Photography · 8 hours, Second shooter, Album, 30 × 30 cm.
Total calculated
- The offer is on your board. Check it, and I'll email it to Anna.
a flower shop with a partner
One of you at the market, one in the shop — both on the same list.
- Make Saturday's wedding flower list from the bride's email and share it with Ola.
-
Flower list for Saturday:
Read the bride's email, Created the list on a board, Shared with Ola · can edit.
-
Saturday wedding — flowers:
Peonies, blush · 60, Eucalyptus · 30 stems, Ranunculus, white · 40.
- Shared with one teammate.
-
Ola:
Got it — I'll grab the peonies at the market at 6.
- Perfect — coffee's on me tomorrow.
a gardening service
Tomorrow's gardens in the best order — and every client knows when you'll arrive.
- Plan tomorrow's route and tell each client when I'll be there.
-
Tomorrow: 5 gardens. This order saves the most driving.
Tomorrow's route · 5 gardens
-
Send arrival times:
Worked out each arrival time, Found the clients' numbers, Wrote a message for each client.
Send Mrs Kowalczyk her arrival time —
Anna Kowalczyk ·
Hello! Tomorrow I'll be in your garden at about 8:30.
- Sent. The other 4 are ready too — each with its own time, waiting for your OK.
a personal training studio
Before your first client: who's confirmed, who needs a nudge.
- Good morning. Today: 6 sessions — Kasia (9:00) and Piotr (17:00) haven't confirmed yet.
- Remind both of them.
-
Remind 2 clients:
Checked today's sessions, Found both numbers, Wrote 2 reminders.
Send a reminder on WhatsApp —
Kasia ·
Hi Kasia! See you today at 9:00 — can you confirm?
Send a reminder on WhatsApp —
Piotr ·
Hi Piotr! See you today at 17:00 — can you confirm?
- Both sent. Their answers will show up right here.
a language school
Today's lesson becomes tonight's homework — ready before you've packed up.
- Make homework for the B1 group from today's lesson notes.
-
Homework for B1:
Read today's lesson notes in Notion, Wrote 3 exercises, Created the worksheet on a board.
-
Homework — B1, past tense:
1. Fill in the gaps · 8 sentences, 2. Put the story in order, 3. Write 5 lines about your weekend.
- The worksheet is on your board. Check it, and I'll email it to the group.
a car repair shop
Car's ready? The owner knows before you've wiped your hands.
- Mr Lis's silver hatchback is done — tell him he can pick it up after 16:00.
-
Car ready for pickup:
Marked the job done in your tasks, Found Mr Lis in your contacts, Wrote the message.
Send the WhatsApp message to Mr Lis —
Marek Lis ·
Good afternoon! Your car is ready — you can pick it up any time after 16:00.
- Sent. 3 jobs left on today's list.
holiday rentals
Guests get their check-in details, enquiries get answers — while you're at your day job.
- Tomorrow's guest, Sophie, arrives at 15:00.
- Send her the check-in details.
-
Check-in details for Sophie:
Found tomorrow's booking in your calendar, Took the check-in steps from your notes, Wrote the email.
Email Sophie her check-in details —
[email protected] ·
Check-in tomorrow ·
Welcome! The flat is on the 2nd floor; the key box code will arrive tomorrow morning.
- Sent. 2 people asked about May on Messenger — shall I answer from your calendar?
a translation business
Who pays you best — and who still owes you — in one question.
- What did each client bring in this quarter, and who hasn't paid yet?
-
This quarter by client:
Read your invoices sheet, Added up income per client, Found 2 unpaid invoices.
-
Income by client · this quarter:
Law firm, Machine maker, Design studio.
- The law firm brings in the most. 2 invoices are still unpaid — shall I send friendly reminders?